Posting all over the world

 

We aim to deliver Crafts to you, to the delivery address you have requested in your Order within the time set out in our Dispatch Email and Terms of sale, but we cannot give an exact delivery date.

If we have not delivered the Product(s) at your delivery address within 30 days of the Contract or any other date that we have agreed with you then you may cancel the Contract and we will refund any money paid by you at your request.

Ownership and risk of the Product(s) will pass to you on delivery.

 

International shipping 

 

-Any Order being shipped to a destination outside of EU may be subject to import duties and taxes that are levied and collected as a part of the import process determined by your country’s legal system. If you are placing an Order outside of EU, you are considered to be the importer of goods and must comply with all applicable laws and regulations. Charges for duties, taxes, and the carrier's collection fee are in addition to your shipping charge and must be borne by you. We are not responsible for this process and do not accept any liability. But, if you need additional information on this subject, please contact our customer service by email: customerservice@rubycharm.com.

-Some items may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible. But this is very rare. If you need any additional information prior to your order, please contact us at customerservice@rubycharm.com.

-International orders are subject to duties and customs. If you are shipping your order outside of EU, as a condition of sale, you acknowledge and agree that title to your order transfers to you after exportation from the EU and immediately prior to importation of such order at the border of the ship to location and assume all risk and responsibility for the import clearance, duties, and delivery to final destination. These charges must be paid upon placing your order.

For additional questions about international shipping please contact us at customerservice@rubycharm.com.