Contact information


Please contact us whenever you have a question for us, a dilemma, or just want to hear some news out of gemstone world, or want to convey your experience, your Ruby Charm unique story. In Ruby Charm, you are always welcome!



Write to us:                                             Email us:                                                      Or call us: (only for German speaking users)


Our postal address is:                                                   Our email address is:                                                          Phone number: (+ 4972219728563)

Ruby Charm UG,                                                  ,                                                    Better yet, email us, and we will arrange a free toll call at your convenience

Customer Service,                                                          or use our Contact tool to avoid

Rheinstrasse 60                                                              possibility of spam lost mails;

76532 Baden Baden




If you have questions or enquires about your orders, please contact us by mail on:

Or if you want to contact our customer service with any questions regarding the process, packaging, shipping, payments, or any other reason please send us email to: